FAQ

Plain answers to fair questions.

What institutions ask us before they hand over a problem.

What does it cost?

Telling us what’s broken costs nothing. We’ll take a look, then come back with a plain scope: what we’d do, what it will take, and what it will cost, before you commit to anything.

Pricing depends on the problem, so we quote it in the scope: clearly, and before you commit to anything.

How long will a fix take?

We’ll tell you that up front in the scope as well, with a real timeline and a defined end. And if the problem is smaller than you thought, we’ll say so!

We already have data vendors and consultants. Why you?

SQX has spent decades working with pricing and reference data for difficult-to-price securities. That depth is exactly what you’re hiring.

You spend less time explaining the basics and more time getting the problem solved, because we already know what a reconciliation break is.

Do you need access to our systems?

Often, no. Many problems can be solved at the data layer: files, feeds, deliveries, mappings, and outputs.

When access does matter, we’ll handle your data carefully under an ISO 27001-certified information security management system.

What if you can’t fix it?

We’ll tell you plainly, before you’ve spent anything. Pointing you to a better-fit team when that’s the honest answer is part of the job.

Do we have to be an SQX data client?

No. SQX Solves takes on the problem in front of you and builds the solution around it.

Still have one? Ask it: support@sqxsolves.com or the contact form.