FAQ

Plain answers to fair questions.

What institutions ask us before they hand over a problem.

What does it cost?

Telling us what’s broken costs nothing. We’ll take a look, then come back with a plain scope: what we’d do, what it will take, and what it will cost — before you commit to anything.

There’s no public rate card because the honest answer is: it depends on the problem. The scope is where we’ll say it clearly.

How long will a fix take?

We’ll tell you that up front in the scope as well. No open-ended engagements. No vague timelines. If the problem is smaller than you thought, we’ll say so!

We already have data vendors and consultants. Why you?

We’re not a generalist consultancy that wandered into financial data. SQX has spent decades working with pricing and reference data for difficult-to-price securities.

That means you spend less time explaining the basics, and more time getting the problem solved. No need to teach us what a reconciliation break is.

Do you need access to our systems?

Often, no. Many problems can be solved at the data layer — files, feeds, deliveries, mappings, and outputs.

When access does matter, we’ll handle your data carefully under an ISO 27001-certified information security management system.

What if you can’t fix it?

Then we’ll tell you plainly — before you’ve spent anything. If we’re not the right team for the problem, saying so is part of the job.

Do we have to be an SQX data client?

No. SQX Solves takes on the problem in front of you. We customize to fit your problem, not to suit our feeds.

Still have one? Ask it — support@sqxsolves.com or the contact form.